Privacy Policy

1. General
1.1. This Personal Data Policy includes all personal information you provide us either directly or via your visit to our website www.visitgreenland.com and its corresponding Danish-language and German-language versions.

2. Data Controller
2.1. The data processing organization responsible for processing your personal data is:

Visit Greenland A/S (c/o data controller Mads Lumholt)
Hans Egedesvej 29
3900 Nuuk
CVR number: 21553182
Telephone: +45 31221171
Mail: lumholt@visitgreenland.com

2.2. When dealing with personal information we adhere to the EU General Data Protection Regulation (GDPR) as well as the Danish Personal Data Act that are in effect from the 25th of May 2018.

2.3. If you have any queries regarding our Privacy Policy or the manner in which we handle your personal information please contact us via email lumholt@visitgreenland.com or telephone +45 31221171.

2.4. If you want insight into your personal information, if you believe that incorrect data has been recorded or if you have any other objections, you may contact Visit Greenland. You have the right to know what information is registered about you and you can object to a registration in accordance with the rules in the Personal Data Act.

3. Website and Cookies
3.1. When you visit our website, www.visitgreenland.com, we use cookies. A cookie is a small text file stored in your browser to recognize your computer on subsequent visits. Cookies help us see how many people visit the website (traffic monitoring) as well as how our users interact with the website. We do not process information on user behaviour that can be associated with named persons.

Google Analytics: This cookie allows us to get information about user activity on a given website, including but not limited to page views, what type of internet connected device is used and the length of the visit on the given website. The information is not personally identifiable and is displayed as numbers, which means that it cannot be traced back to named individuals. This contributes to the protection of your privacy. With the help of Google Analytics we can monitor what content is popular on our website and strive to give you more of the content that you as a user has shown the most interest in.

Google AdWords: By applying Google AdWords codes we can monitor which pages have contributed to inquiries via our contact form. This allows us to better utilize our paid search budget. This information cannot be linked to any one person.

3.2 As mentioned in section 3.1. we use Google Analytics cookies to gain insight into the actions of our users on our website. We share the data related to the number of clicks on travel package ads with our advertisers. All other data is used solely to improve the website and user experience for you as a visitor. Read more about Google Analytics-cookies here.

3.3. You can opt out of cookies from Google Analytics here (Not recommended).

3.4. Cookies delete themselves after a certain variable amount of months, but they however are renewed with each visit. If you wish to delete or block cookies you can find a guide here.

4. Collection of Personal Information
4.1. If you contact us from the website, www.visitgreenland.com, we collect the following common personal information about you, including name and email address.

4.2. Personal information is never shared with any third parties unless you expressly consent to this.

4.3. We do not collect any sensitive information about you.

4.4. Feedback, comments or questions about Kathart and LeadTime as suppliers of our digital solutions.

4.5. Traffic information as specified by your web browser, such as browser type, language and address of the website from which you have clicked on to ours, as well as other traffic information such as IP-address.

4.6. Your newsletter permission can be withdrawn at any given time by contacting Visit Greenland. Use the contact form above if you wish more information. You have the option to unsubscribe from the newsletter at the bottom of each newsletter email. This is done by pressing the “unsubscribe newsletter” button – then your email address will be deleted from the system. You can also send an email to lumholt@visitgreenland.com if you want to be deleted from the system.

5. Processing of Personal Information
5.1. We use your email address for sending newsletters. In addition, we use the information to optimize our services to offer you the most relevant content. We will keep your information as long as it is relevant. In this connection until you unsubscribe from our newsletter.
It is always possible to unsubscribe using the link at the bottom of the news emails you receive or by contacting lumholt@visitgreenland.com.

5.2. Personal information as it is defined in the Personal Data Act.

5.3. We make no profiling of you and do not abuse your personal information. Furthermore, we do not disclose your personal information to third parties without your consent unless we are required to do so by law.

6. Sharing Your Personal Information
6.1. We may share your personal information with the suppliers and collaborators who assist with our IT operations, hosting, etc. This means, for example, that we can share your information with our service providers and our technical support.

7. Sharing Information with Recipients Outside of the EU/EEA
7.1 As a company located in Greenland (which is outside the EU/EEA), we share personal information with the local partners who are also located outside the EU/EEA (Greenland). Greenland however is a part of the Danish Realm and the legislation therefore corresponds with the Danish legislation to a very large extent with only a few exceptions. 

8. Your Rights
8.1. All persons we have personal data on have a number of rights; including to get wrong personal data corrected, to gain insight into personal data and obtain a copy, to delete personal data, to require processing limitation, to object to the processing, to revoke permission, to obtain information on transfers of data to countries and organizations outside the EU, to receive information about how we process personal data; to avoid profiling, to complain about our processing of personal data.

8.2. The right to opt out of marketing communication. You have the right to opt out of receiving marketing communication from Visit Greenland A/S and can do so if you:
a) Follow the guide on opt-out in the relevant marketing communication
b) Contact us via e-mail

9. Protection of Personal Information
9.1. In accordance with the Personal Data Act your personal information must be stored safely and confidentially. We save your personal information on encrypted servers placed in controlled facilities and our security measures are regularly controlled by our IT supplier to ensure that our user data is handled responsibly and with due regard to your rights as a user. However, we cannot guarantee 100 percent security for data transfers over the Internet. This means that there may be a (limited) risk that others unauthorized gain access to information when data is sent and stored electronically. You thus disclose your personal information at your sole discretion.

9.2. Personal data is deleted or anonymized continuously after use. Personal data will be stored for a maximum of 12 months after the end of the initial use. [1]

9.3. Changes in our processing of personal data may become necessary in the development of our digital services and websites. We therefore reserve the right to update and modify our Privacy Policy. If we do, we will of course correct the date below in section 9, “Last Updated” at the bottom of the page. In case of any significant changes, we will notify you in the form of a visible notice on our website, and will send you an email.

9.4. To the extent that personal information about you is processed, you have the right to obtain information on what personal information is attributable to you according to the Personal Data Act. If it appears that the information or data processed about you is incorrect or misleading, you are entitled to require these corrected, deleted or blocked. You can object to any information about you being processed. You may revoke your permission at any given time. You also have the opportunity to complain about the processing of information and data regarding you. A complaint may be submitted to the Data Protection Authority as per the Personal Data Act’s § 58, section 1.

10. Last Updated
10.1. This Privacy Policy is last updated on the 18-09-2023.